Before You Make a Difference, You Have to Make a Connection

It’s confusingly simple. Your team’s culture leads back to the efforts, actions, and behavior of one person; the manager. Forget about strategy, comp, perks, awards, and flexible work hours. To create healthy, enjoyable, relationships, a rewarding career, a purpose-driven life, a remote team of thriving, happy, quota-crushing champions, and, dare I say, world peace and equality – it’s all about connection.
I was sitting in a hotel restaurant having breakfast and preparing myself for a day of back to back meetings. While I was working on my phone, a waitress came over and introduced herself.
“Hi, I’m Maya and I will be your server this morning. May I get you something to drink?” she inquired. We’ve all heard this question a thousand times when dining at a restaurant. But for some reason, the way she asked me was different. “Let’s start out with some coffee and orange juice,” I said. “Great!” she