Working Remotely in Times of Crisis
How to Stay Productive and Deliver Amazing Customer Experiences from Far Away
Shep Hyken interviews Daniel Ramsey, CEO of MyOutDesk. They discuss strategies for adapting to a remote workforce without sacrificing productivity, connection or the customer experience.
Top Takeaways:
These are strange and unprecedented times. In a very short amount of time, the United States has shifted from having only 5% of its workforce working remotely to over 50%.
Virtual assistants and workers can help you deliver your value proposition by handling essential tasks that don’t necessarily drive business—such as answering the phone, managing calendars, etc.
On average, it takes companies 60-90 days to find, hire and onboard a new employee. Turning to a virtual assistant or remote staffing option can reduce that time to about one week.
Businesses must devise new systems, processes and technologies to better manage a remote workforce.
During this time, organization leaders must seize the