A Reason to Smile During the COVID-19 Pandemic

I’m going to switch up my typical customer service and experience content to share a little motivation.
My buddy and fellow professional keynote speaker, Joey Coleman, is one smart dude. He made a great observation about the way people are reacting to the COVID-19 pandemic. He noticed that the quarantine and stay-at-home orders are magnifying people’s personality traits. For example, if you are an optimistic person, you may be showcasing that side of your personality more than ever. If you’re a giver, you may be exhibiting more generosity than usual by supporting—financially or any other way—healthcare workers, struggling local restaurants, or charity in general. By the way, any negative traits you might have are also amplified.
It made me notice some positive behaviors of certain leaders in business, big and small. When an automobile manufacturer stops building cars and instead builds ventilators, that speaks volumes in an effort to not only give