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A gift that costs you nothing yet yields infinite returns

Matt Heinz - 4 December 2018

Last week I began a series of posts highlighting my “ten lessons from ten years in business.”  So far I’ve written about putting Values First, putting Yourself First, as well as two types of focus areas critical to success.
Today I want to highlight a critical, simple strategy – the importance and power of Thank You.  I have separated saying thank you from the broader concept of gratitude on purpose (I’ll address gratitude later in this series specifically).
The importance of saying thank you more often can best be seen from the perspective of the receiver.  When you do something well, something above and beyond what was asked, or even something small and simple that you are proud of, how important is it to you when someone notices and thanks you for the effort?  Two simple words are often all it takes to feel as if your contribution was recognized, accepted and

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