Leading a remote team is not easy. One of the most difficult things is knowing what, and how well our people are doing at their jobs. This impacts everything from the daily affirmations and “atta girls” that keep people engaged and motivated to year end performance reviews.
The biggest question many managers ask is this: “How can I give feedback on performance when I can’t see what (and how) they’re doing?
Of course, folks like us have all kinds of easy answers. “Measure output not activity,” and “Set metrics that aren’t dependent on visual confirmation.” So what’s the problem?
The problem is most people don’t really know what that means, or how to do it.
Measure output not activity. What does that really mean?
When we work in a central location, we have a lot of factors that go into job reviews that we can see with our own eyes. How do we know