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Emotional Intelligence In Conflict Resolution

Dr Tony Alessandra - 24 July 2019

The term Emotional Intelligence has been steadily gaining popularity over the past decade. Business owners and leaders are finally beginning to realize that a person’s emotional intelligence is just as important – if not more important than experience and other measurables. This week’s author, Bob Jerus, is a leading expert on emotional intelligence and has outlined 1. What is emotional intelligence? 2. Why emotional intelligence is important? and 3. How to teach/improve upon the emotional intelligence of your team members? Do not miss these valuable tips to ensure your team maximizes its emotional intelligence in conflict and ensures optimal outcomes.
Emotional Intelligence In Conflict Resolution
by Robert Jerus
U sing your emotional intelligence in conflict can resolve primary level confrontations and fallout. Likewise, a lack of emotional intelligence (EIQ) self-awareness and focus can result in greater interpersonal conflict. To create achievable and sustainable priorities when working with others, your EIQ’s inner resolution

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