Topic of the day: Conflict Resolution Behaviors! Be it personal or in a business setting, we all have had to deal with conflict and adopt behaviors to resolve it. Dr. Tony Alessandra identifies the five key conflict resolution behaviors which can turn a potentially damaging conflict into a positive resolution. Read on and discover ways to improve how you approach conflict resolution!
Conflict Resolution Behaviors
by Dr. Tony Alessandra
T here are five basic conflict resolution behaviors which will help you resolve conflict in almost any situation you encounter. They will allow you to benefit from positive disagreement without having those disagreements escalate into out-of-control personality conflicts that damage the morale and productivity of the organization. These basics are:
Openness — state your feelings and thoughts openly, directly, and honestly without trying to hide or disguise the real object of your disagreement. Do not attribute negative statements about the other person to unknown
