As the pandemic continues, client retention is more important than ever before. Let’s discuss three ways you may be repelling your clients, so … [Read more...] about 3 Ways to Repel Your Clients
Account Management
Client Gift Giving Ideas
We’re approaching that time of year. And while this year will likely look much different than any year in recent memory, here are some client … [Read more...] about Client Gift Giving Ideas
Client Retention: It’s Personal
One of best pieces of advice I ever received about holding on to important clients and customers was this: During times of uncertainty, approach your … [Read more...] about Client Retention: It’s Personal
Two Keys to Success in Large Territory Account Management
This is a question we often hear from sales leaders, and it’s a topic that we could spend hours, days, or weeks examining in depth. In this brief … [Read more...] about Two Keys to Success in Large Territory Account Management
The Most Dangerous Sales Number
There is a “dangerous” sales number that you need to know about. It’s the number one. Let me explain. A client of mine recently … [Read more...] about The Most Dangerous Sales Number
Beware of Your Sales Blind Spots
No one in sales has an unobstructed 360-degree view of their relationship with their customers. Nobody. Not even top performers. We are all prone to … [Read more...] about Beware of Your Sales Blind Spots
Use Operational Value To Your Advantage
The best sellers and organizations know how to effectively use operational value to their advantage. What is operational value? It’s when you … [Read more...] about Use Operational Value To Your Advantage
Green Circle Growth: Get Serious About Quarterly Reviews
Quarterly business reviews are essential for understanding potential growth with existing customers, retention issues and future opportunities. They … [Read more...] about Green Circle Growth: Get Serious About Quarterly Reviews