by: Frank V. Cespedes and Leon Poblete This article was originally published in Harvard Business Review on June 3rd, 2019 Most research and training … [Read more...] about How B2B Companies Can Win Back Customers They’ve Lost
Micromanagers in the Making? Why Salespeople Struggle to Lead
Published at Harvard Business School, Working Knowledge in April 2019 When salespeople become managers, they often do a horrible job. Four key steps … [Read more...] about Micromanagers in the Making? Why Salespeople Struggle to Lead
Sales Managers Must Manage
published in Top Sales Magazine, February 2019 Probably the most common complaint I’ve heard throughout my career from C-level executives about their … [Read more...] about Sales Managers Must Manage
Assembling the Sales Team
published in Top Sales Magazine; August, 2018 Assembling the right sales team has always been crucial. As the old saying goes, “You hire your … [Read more...] about Assembling the Sales Team
4 Ways to Improve Your Content Marketing
by Frank V. Cespedes and Russ Heddleston (Harvard Business Review, April 2018) In the past decade, content marketing has become a widely established … [Read more...] about 4 Ways to Improve Your Content Marketing
Effective Sales Training: What Are the Foundational Elements?
Frank V. Cespedes (Top Sales Magazine, April 2018) Someone once told me that many companies maintain their equipment better than their people. If so, … [Read more...] about Effective Sales Training: What Are the Foundational Elements?