Engagement Expectations – The Omni-Distracting World
Sales Director, Cloud Telephony Provider Natterbox
In today’s world, communications are omni-channel; phone, mobile, Email, Linkedin , Twitter, messenger, webchat; giving salespeople every opportunity to get distracted and businesses to dilute the good service they once gave. Customers’ expectations are higher than ever before and we can all talk of how ‘1st impressions count’, ‘customer is king’, ‘customer experience and centricity’ is important to us and the ‘buyer dynamic has changed’, but are we delivering to these?
We expect to deal with informed people and be served faster in a personalised manner, but are let down consistently.
Hear Ian Moyse, Sales Director from Natterbox, address in a down to earth manner what you should focus on in today’s world to ensure your customer and prospect see’s you as someone they want to engage with? What behaviours are expected of your systems and sales people to deliver the experience that makes people choose to buy from you?
The Rule Of 24
Founding Partner of 2win! Global
Something is happening with product demos and presentations that is disruptive and challenging, and if not addressed soon will have a devastating impact on your ability to remain competitive. The Rule of 24 describes what is happening, why, and what you can do to take advantage of this wave of change. If you have read the research from organizations like CEB, DemandGen, Hubspot, and Forrester, you understand that buyers are redefining sales processes, like it or not. But what are vendors doing to redefine product demos and presentations to meet these new demands? This presentation will enlighten you on sales execution strategies that encompass personal video, recorded demos, virtual presentations and live events. Your adoption of The Rule of 24 strategies will accelerate your team’s responsiveness, improve the quality and consistency of customer demos and presentations, highlight your competitive advantages, and drive more buyer decisions in your favor.